Vouchers are valid for a period of 12 months from the date of purchase unless otherwise stated and cannot be redeemed after expiry date. Promotional codes cannot be used in conjunction with gift vouchers Email vouchers shall be provided free of charge to the email address provided at point of purchase.
There are additional costs associated with provision of a postal voucher. Such costs are added to the voucher cost and shall be paid at the point of purchase. Please allow up to 10 days for delivery of a postal gift voucher. Services must be pre-booked. Vouchers can be redeemed via our online website booking.
Vouchers are non-refundable other than within the 14 day cancellation period as per the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
No change or credit given in the event that the voucher value exceeds the total cost of the event booking. If the course cost exceeds the amount of the gift voucher, the balance must be paid in full by credit or debit card at the point of booking. Salone Events Ltd does not guarantee that spaces will be available on our events.
Spaces are only secured once an event has been booked, it is recommended that you book as early as possible to avoid disappointment. Vouchers are non-transferable and cannot be exchanged for cash. Lost, stolen or destroyed gift vouchers will not be exchanged or refunded.